Privacy policy

Respecting the privacy of individuals, including the protection of personal data, is of utmost importance to us. We are committed to data protection and ensuring security and confidentiality.

Information on personal data protection

At Eurol d.o.o., we respect your right to privacy and strive for the highest level of protection of your personal data. For this reason, we are committed to operating in accordance with laws and regulations that define the protection of personal data, especially in accordance with the EU General Data Protection Regulation and the applicable personal data protection law at any given time.

Controller of the personal data collection

Controller: Eurol d.o.o.

Company headquarters: Lokavec 150A, 5270 Ajdovščina

Email address:

Phone number: 05 36 81 161

Legal basis for the processing of personal data

The legal basis for the processing of personal data are points (a) and (b) of Article 6(1) of the EU General Data Protection Regulation.

Collection and use of personal data
Visiting the website

During every visit to the website, the web server automatically stores a web server log file (e.g., IP number - a number that identifies an individual computer or another device on the internet, browser version, visit time, location data or internet access entry point, and similar). We process this data for the purpose of analysis, which enables us to improve content and user experience on our website and to conduct statistics on visits to our website. We collect these personal data using cookies, and we will ask for your consent before installing non-essential cookies. More about cookies.

The data collected in this manner are processed separately and are not linked with other personal data of website users. It is not possible to identify a visitor solely using this data.

Submitting inquiries, contact forms, placing orders in the online store, and other communication with us

On the website, you can fill out a contact form to get in touch with us or fill out an inquiry form to submit your inquiries regarding our products and services. You can also send us an inquiry or contact us at any of the contact details listed under point 1 of this Privacy Policy.

In the online store at, you can place an order for goods, thereby entering into a contract with Eurol d.o.o.

For the purpose of communicating with users who contact us via the contact form, we collect the following information that you voluntarily provide:

  • name and surname,

  • email address,

  • data about your message contents.

For the purpose of submitting inquiries and communicating with us, we collect the following information from users, which you provide voluntarily:

  • name and surname,

  • phone number,

  • email address,

  • company name and tax identification number (in case the inquiry is submitted by a legal entity),

  • information about the content of your inquiry or message.

When purchasing products in the online store, the seller requires the following information from the buyer:

  • name and surname,

  • company name and tax identification number (in case the inquiry is submitted by a legal entity),

  • delivery address,

  • payment method,

  • email address (for order confirmation and communication regarding the order),

  • telephone number (for communication regarding the order, especially for delivery),

  • information about the contents of your order.

All data collected through the website or otherwise communicated to us via telecommunication means are gathered for the purpose of conducting our primary activity, i.e., the sale of our products and services. We will process the data for the purposes of preparing a response to your inquiry, informing about products and services, potentially preparing and concluding a contract, and executing the concluded contract. Your data provided through the contact form will be used exclusively for the provision of contractually agreed services and for the purpose of our internal administration and management of our business.

Within the framework of fulfilling contractual obligations, Eurol d.o.o. processes the personal data of individuals for the following purposes: individual identification, offer preparation, contract conclusion, service delivery, notification of legislative changes or changes in sales conditions, implementation of changes in subscription and other contractual relationships, service billing, addressing potential technical issues, objections, or claims of individuals, sending notifications to individuals regarding the execution of the contractual relationship, carrying out potential debt recovery processes, and for other purposes necessary for the implementation or conclusion of the contractual relationship between Eurol d.o.o. and the individual.

Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which it is collected. In assessing the retention period, we will consider the purpose of collection, the nature of the personal data, potential breach opportunities, and legal obligations regarding the storage of personal data.

Billing information and associated contact details of individuals may be stored for the purpose of fulfilling contractual obligations until the complete payment for the service or until the expiration of the statute of limitations related to a particular claim. Invoices are stored for 10 years following the year to which the invoice relates, in accordance with the law governing value-added tax.

Upon the end of the need for data storage, i.e., after fulfilling the purpose for which the data was collected, the data will be immediately and irreversibly permanently deleted.

Personal Data Protection Measures

We commit to protecting personal data that you provide to us via the website, through telecommunication channels, or in any other way. We pledge to do everything to protect personal data from any breaches and misuse.

Disclosure of Data to Third Parties

We commit not to disclose your personal data to unauthorized third parties without your consent.

Your personal data may, consistent with the purposes defined in this privacy policy, be disclosed to the following data users:

  • Postal service providers for the purposes of delivering goods ordered from the online store;

  • Information technology service providers within the scope of software servicing and maintenance;

  • Cloud computing and email service providers (e.g., Mailchimp, Microsoft 365, and others).

Users' Rights Regarding Data Processing

We ensure the realization of all your rights related to the processing of your personal data.

An individual, to whom the personal data refers, can request access to personal data, as well as its supplementation, correction, processing limitation, transfer, or deletion of personal data, or object to the processing of personal data concerning him or her, by sending a written request via mail or email to the address or email address mentioned in point 1 of this Privacy Policy.

An individual, to whom the personal data refers, may at any time temporarily or permanently revoke his or her consent to the processing of personal data. The revocation of consent does not affect the lawfulness of data processing based on consent before its revocation.

Pravica do vložitve pritožbe pri nadzornem organu

If you believe that the processing of your data violates the legislation on personal data protection, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (address: Dunajska 22, 1000 Ljubljana, email:, phone: 01 230 97 30, website:

Changes and Amendments

We reserve the right to adjust this Privacy Policy as necessary to reflect actual situations and legislation in the field of personal data protection. For this reason, we ask you to check the current version before any transmission of personal data to be informed of any changes and amendments.

Any changes to this Privacy Policy will take effect on the day of publication on the website

Lokavec, 1. 2. 2024